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Shipping & Delivery

Thank you for shopping with Yoyobloom. The following information explains how we process and deliver orders.

Order Processing

Most orders are processed within 【1–3 business days】 after payment has been successfully received.

Orders placed on weekends or public holidays will normally be processed on the next business day.

During sales, holidays or periods of unusually high demand, processing may take slightly longer.

Estimated Delivery Time

Estimated delivery time is generally:

  • United States: 【7–20 business days】
  • Canada: 【7–20 business days】
  • Other supported destinations: 【7–20 business days】

Delivery times are estimates rather than guarantees. Weather, carrier delays, remote destinations and other circumstances outside our control may affect delivery.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed during checkout.

We currently offer free standard shipping on all orders to eligible destinations.

Oversized or heavy gardening products may have additional shipping charges. These charges will be displayed before payment.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.

Tracking details may take 24–48 hours to update after the package has been collected by the carrier.

Multiple Packages

Large orders or orders containing products from different fulfillment locations may arrive in separate packages. You may receive more than one tracking number.

Incorrect Shipping Address

Please check your delivery information carefully before submitting the order.

If you need to change an address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Customers may be responsible for reshipping costs when an order cannot be delivered because an incorrect or incomplete address was provided.

Lost or Damaged Packages

If tracking shows that a package was delivered but you cannot locate it, please:

  1. Check around the delivery location.
  2. Ask household members or neighbors.
  3. Contact the shipping carrier.
  4. Contact Yoyobloom if the package is still missing.

If an item arrives damaged, email us within 【7 days】 of delivery and include your order number, packaging photos and product photos.

Contact

For shipping assistance, email bilibili201921@gmail.com